Last updated: 2026-04-21
IT SOLUTION COMPANY E.I.R.L. (IT Solution Company), operating under the domain itsolutioncompany.com.pe and headquartered in Lima, Peru, is responsible for processing the personal data collected through this website. This policy is governed by Peruvian Law No. 29733 on Personal Data Protection and its regulations.
Through the contact form we collect: full name, corporate email address, company, job title, phone number (optional), and message. Additionally, for security, fraud prevention, and analytics purposes, we process technical data such as IP address, device identifiers, browser user agent, source URL, and UTM parameters (when applicable), as well as site interactions (clicks, scroll, errors) through the analytics tools described below.
Data is used to: (a) handle commercial inquiries and establish communication with individuals interested in our services of Software Quality, Quality Engineering, custom software development, and software project/product management; (b) send responses and communications related to the inquiry; (c) protect the site against bots, spam, and misuse; and (d) improve the browsing experience through aggregated behavioral analytics.
The processing of your data is based on your explicit consent, given by checking the acceptance field in the contact form, as well as on legitimate interest for security, fraud prevention, and technical operation of the site.
To operate the site and handle inquiries, we share certain data with technology providers acting as data processors under contractual conditions requiring them to protect the information. These providers are: Hostinger (hosting and database service, processes the form and stores leads); Cloudflare, Inc. (CDN, DNS, and security: processes every request to the site and provides the Turnstile anti-bot verification service); Resend, Inc. and Amazon Web Services SES (sending transactional emails generated by the form); and Microsoft Corporation — Clarity (user behavior analytics on the site, including anonymized session recordings and heatmaps). These providers may be located outside Peru.
This site uses cookies and similar technologies (local storage, device identifiers) for the following purposes: (a) strictly necessary cookies for site functionality (language preference, session, Cloudflare Turnstile anti-bot verification); (b) analytics cookies to understand how users interact with the site, provided by Microsoft Clarity. You may disable cookies from your browser settings; some functionality may be affected. We do not use advertising or third-party marketing tracking cookies.
Because we use technology providers located outside Peru (primarily in the United States and the European Union), your data may be transferred to and processed in those countries. We select providers that offer adequate data protection guarantees equivalent to or exceeding those required by Law No. 29733, including standard contractual clauses where applicable.
Contact form data is retained in the site's database for as long as necessary to address the inquiry, and for a maximum period of two (2) years from the date of receipt, unless the data subject requests deletion beforehand. Technical security and analytics records are retained for shorter periods according to each provider's policies (typically between 30 days and 1 year).
You have the right to access, rectify, erase, object to processing, withdraw consent, and request portability of your personal data. You may also file complaints with the Peruvian National Data Protection Authority (Ministry of Justice of Peru). To exercise your rights, write to contacto@itsolutioncompany.com.pe stating your full name, the right you wish to exercise, and attaching proof of identity. We will address your request within a maximum period of twenty (20) business days.
We implement reasonable technical and organizational measures to protect your data, including: encrypted HTTPS/TLS connections for all communications, anti-bot protection via Cloudflare Turnstile, firewall and DDoS mitigation through Cloudflare, storage on servers with restricted access, and code version control. No system is completely invulnerable; in the event of a security incident affecting your data, we will notify you in accordance with applicable regulations.
This policy may be updated to reflect changes in our practices, providers, or applicable legislation. The last-updated date is shown at the top of this document. The current version will always be available at this URL. We recommend reviewing it periodically.
For any question related to this privacy policy, contact us at contacto@itsolutioncompany.com.pe.
